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The NetEase Advantage
NetEase has years of experience offering quality services and products to our communities.  From easy dial up access to broadband connections and last mile wireless connections, NetEase offers a full array of Internet Access products.  Contact our Sales Office at 888-4-NETEASE or contact us online for more details. Read more about pricing plans available for Dial Up Access and Fixed Wireless Access.

Computer DocComputer Services
Our technicians have been assisting customers in ridding their computers of spyware and performing operating system maintenance for 20 years. Simply contact our Help Desk at 888-463-8327 (845-5640 Local Calls) and ask to make an appointment to bring your PC in. Due to the time it takes to scan a computer with the many different utilities we utilize, we are unable to perform most of these services on-site. We do offer a remote access service however this does require that your computer can access the Internet. Contact us for details.

Services include Spyware Cleanup, Virus/Trojan Removal, Operating System Cleanup, Operating System Install/Reinstall, Service Pack Installation, Hardware Upgrades, Memory Upgrades and more.

NetEase makes every effort to back up your data prior to working on your computer, however NetEase is not responsible for data loss due to faulty hardware or corrupted files.

We also offer additional services including networking, data cable installation, computer hardware installation and maintenance and much more. Contact us for information on how you can put our experience to work for you.

WirelessFixed Wireless Broadband Access
Offering throughput speeds that rival most cable or DSL modems, our Fixed Wireless Broadband customers can get web pages, e-mail, data services and much more at speeds unlike any other service. Up to 12 Mbps! Fixed Wireless Broadband provides users with an "always on" connection that makes doing business on the Internet easier. Business applications, streaming music or video and VOIP work flawlessly with real data rates that can not be matched by other technologies. Fixed Broadband for Business delivers high speed data circuits at a fraction of the cost of comparable wired data circuits. Home users can enjoy lightning fast downloads and features such as Home Networking which will allow multiple family members to enjoy the Internet also.

Dial-up Access
Our dial up access offers high speed connections utilizing the latest 56K v.90 technology for a great low price. Dialup Internet Access only available in Decatur and Henderson Counties.

Network Services
Do you have an existing network that you would like to get online? Let our network specialists help. Contact us online or phone us at 731-845-5640 for details.

Our services cater to business and personal needs for the Internet community. If you're interested in one of our products or experience problems with our service, please contact us online or by voice at 1-888-4-NetEase. Local calls dial 845-5640.