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NetEase has been offering Internet services in to West Tennessee communities since 1996. A variety of services for dial up subscribers, wireless broadband customers and web hosting customers. Some of these value-added services are listed here for your convenience.

Secure Online Payments
Use our secure server to make credit card payments online. Or sign up for Credit Card Auto-Pay and never have to worry about your bill again.


Updated Invoices
Effective February 1, 2014, customers will experience a new look with their monthly invoices. We have teamed up with FreshBooks to deliver your invoices to you and offer more payment options. Look for these changes on your next invoice.

Customer Service Request
Make changes to your billing plan, update your credit card information, submit tech support request, and more through our secure online request forms. Click here to access this area.

Web MailWeb-based E-mail
In addition to being accessing your e-mail with Outlook Express or your favorite POP3 client, NetEase subscribers can access their e-mail from anywhere on the web using just their web browser. Please note this is not considered a replacement for your POP3 mail program, but an enhancement. Click here to access Web-based E-mail.